Our Commitment to Safety.
Built into Every Layer.
Learn how Supfrica protects young users, encrypts conversations, enforces zero-tolerance abuse policies, and gives you complete control over your data.
1. Child Safety & Zero-Tolerance Abuse Policy
Supfrica strictly prohibits any form of child sexual abuse material (CSAM), grooming, bullying, or exploitation. We maintain an uncompromising zero-tolerance policy against harm to minors. Accounts violating these standards are permanently terminated immediately and reported to relevant international and local law enforcement authorities.
2. In-App Reporting & Rapid Moderation
Users can report any inappropriate message, reel, space, comment, or user profile with a single tap. Reported content is immediately quarantined and reviewed by our Trust & Safety moderation team 24 hours a day, 7 days a week.
3. End-to-End Encryption & Personal Privacy
Your one-on-one personal chats and voice calls are encrypted. Supfrica cannot read the contents of your encrypted private messages or listen to your calls. You decide who can discover your profile, view your last seen, or add you to groups.
4. Biometric App Lock
Keep your conversations safe from prying eyes on shared devices. Activate Biometric Lock in Settings → App Lock to require FaceID, TouchID, or passcode every time the app opens.
5. Account & Data Deletion Rights
You have full ownership of your data. You can delete your account and all associated messages, media, and profile records at any time directly in the app or via our Account Deletion Page.
Need to report a safety concern?
Contact our dedicated Trust & Safety team directly at [email protected]. Emergency reports are prioritized immediately.